Leading UI/UX Delivery for University Service Websites

Designing and developing PPID, ITS Photo, and ITS Alumni within the ITS Website Team.

A post-launch dashboard comparison showed approximately 30% more completed PPID requests; assigned projects were delivered on schedule.

Organization: Institut Teknologi Sepuluh Nopember
Role: UI/UX Lead and WordPress Developer
Timeline: January 2024–December 2025
Status: Production work
Contribution: Led a five-member UI/UX division and contributed WordPress development.

01Led a five-member UI/UX division
02Approximately 30% more completed PPID requests
03Assigned projects delivered on schedule

Context

University websites serving distinct information needs

The ITS Website Team delivered PPID, ITS Photo, and ITS Alumni as part of the university’s web presence.

Role and timeline

UI/UX leadership with WordPress delivery

From January 2024 to December 2025, I worked as UI/UX Lead and WordPress Developer and led a five-member UI/UX division.

Challenge

Coordinating design and delivery across multiple university products

The work covered three products—PPID, ITS Photo, and ITS Alumni—while maintaining scheduled project delivery.

Contribution

Leading the design process into implementation

01
Lead
Coordinate a five-member UI/UX division.
02
Design
Contribute UI/UX work across PPID, ITS Photo, and ITS Alumni.
03
Develop
Support delivery as a WordPress Developer.
04
Deliver
Complete assigned projects on schedule.

Selected visuals

Process and launched public-service website evidence

Six-step ITS website team workflow from unit requests through UX review, redesign decisions, and team execution.

Launched ITS PPID public-information portal with service, information, mobile-app, and news sections.

Launched ITS PPID annual-report archive with report covers and year navigation.

Verified outcome

On-schedule delivery and a measured PPID change

Assigned projects were completed on schedule. A post-launch dashboard comparison showed approximately 30% more completed PPID requests.

The approximate figure is presented with its dashboard-comparison context and is not inferred from values visible in the public website screens.

Project status

Production website work

PPID, ITS Photo, and ITS Alumni are presented as production work completed during the verified January 2024 to December 2025 timeline.

Reflection

Connecting leadership with hands-on delivery

What I learned

Leading five designers while contributing WordPress development required design decisions to remain clear enough to move through implementation across multiple products.

What I would do next

Future evaluation should continue to distinguish dashboard evidence from visible public statistics and measure each service against its own verified objective.